In the billiard table industry, product quality is the foundation, but the sophistication of the service system determines long-term satisfaction. As a 23-year source factory, SPKI has built a full-cycle service network from pre-sales to after-sales, forming a differential competitive edge.
Pre-sales: Precision services based on needs
SPKI provides targeted pre-sales services centered on customer needs:
Space planning: We issue layout plans for commercial clients within 24 hours. Simply provide the venue area, and we will design the optimal arrangement of billiard tables.
Scenario adaptation: SPKI offers a variety of tables tailored to both home and commercial billiard hall scenarios.
Budget optimization: For clients with limited budgets, we break down their needs to customize cost-effective tables that fit their financial plans.
In-sales: Flexible production responds to personalized demands
The advantage of a source factory lies in quickly translating personalized needs into reality:
Rapid customization: We meet custom requirements, including engraving on pockets, panels, and shadowless lights.
Free on-site installation: To enhance customer experience, SPKI dispatches professional teams to install tables on-site and adjust their level.
After-sales: Proactive maintenance replaces passive response
After-sales service is about lifecycle management, where SPKI’s strengths as a source factory shine:
Preventive maintenance: We send maintenance reminders to commercial billiard halls and provide spare parts kits for quick handling of minor wear and tear.
Direct access to factory technicians: Customers can contact our technical department directly for issues. 90% of minor problems are resolved via video guidance, with response times twice as fast as dealers.
In the billiard table industry, low-price competition is outdated, and the depth of service systems is the real barrier. SPKI’s “full-cycle accompaniment” proves that the advantage of a source factory goes beyond “no middleman markup”—it lies in translating professional expertise and efficiency from the production end into tangible customer experiences. Behind every SPKI billiard table stands a team ready to plan spaces, solve problems, and provide long-term support, making it more than just a gaming tool, but a reliable partner in business and life.